At Mishab Pullat trading as Muslim Family Academy, we want you to be happy with your purchase. If you are not satisfied, you may request a refund under the terms below.
30-day money-back guarantee
We offer a 30-day money-back guarantee on eligible digital products, including ebooks and bundles. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and follow the refund instructions, or contact our support team with your order details.
Membership subscriptions
Membership fees are generally non-refundable once the current billing period has started. You may cancel your membership at any time through your account, and you will continue to have access until the end of your current billing period.
Exceptions
We reserve the right to refuse refund requests where we detect abuse, fraud, or excessive refund history. This policy does not affect any statutory rights you may have under applicable consumer law.
Contact us
If you have questions about this policy or need help with a refund, please contact us through your account page or the email shown in your order confirmation.